> HM Playa Del Carmen | 8.6 Rating, Steps to 5th Ave

75 photos

Hm Playa Del Carmen Hotel Amenities photo

Hm Playa Del Carmen Hotel Restaurant photo

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Av Constituyentes 180, Playa del Carmen, 000000

Close to the beach

Great

8.6

9.1

/10

4.0

4.2

Loved by Hm Playa Del Carmen guests

Strategic location

Good breakfast

Clean rooms

Warm hospitality

Safe parking

Great drinks

"Lounging around the pool, sitting on the swing chairs, swimming in the cool pool, and ordering one of the bars delicious cocktails was perfect."

Trista from United States

read full review

"The breakfast it was excellent, a lot of variety (fruit, pastry, eggs made in front of you, pancakes, crepes)."

Rosario from Portugal

read full review

4-star hotel in the center of Playa del Carmen

Amenities

HM Playa del Carmen includes two outdoor pools with sun terraces, allowing guests to relax by the water. The hotel also offers a fully equipped gym to support fitness routines during the stay. A massage room is available for those seeking relaxation through various massage therapies.

Dining

The breakfast buffet at HM Playa del Carmen serves premium products, including fresh tortillas, pancakes, and smoothies, ensuring a nutritious start to the day. Guests can also enjoy an extensive range of delicious Mexican dishes and craft cocktails at the pool bar. The dining options are complemented by a snack bar open from 11 am to 5 pm for grab-and-go meals.

Location

This hotel is centrally located in Playa del Carmen, just a five-minute stroll from the bustling Quinta Avenida, known for its shops, restaurants, and nightlife. The picturesque beaches are only a short ten-minute walk away, providing easy access to water sports and relaxation. Additionally, HM Playa del Carmen is positioned within the thriving tourist destination of the Riviera Maya.

Wellness

Guests at HM Playa del Carmen can experience relaxation with a variety of massage options in the dedicated massage room. The hotel promotes a balanced lifestyle by providing facilities like the gym and ample space around the pools for outdoor activities. These wellness options cater to both relaxation and fitness needs.

Excursions

HM Playa del Carmen assists with organizing various excursions to explore the surrounding natural beauty. Guests can take part in unique activities such as swimming with sharks or visiting local cenotes. The hotel provides guidance for adventures, making it easy for guests to immerse themselves in the rich culture and environment.

Highlights

Location: Close to Quinta Avenida, a bustling street with shops and restaurants

Amenities: Two outdoor pools with sun terraces

Dining: Breakfast buffet with fresh tortillas and smoothies

Wellness: Massage room for relaxation

“The Caribbean architecture here cultivates a distinctly tranquil atmosphere, steps from Playa del Carmen's energetic nightlife and beaches; I think that the two outdoor pools and rooftop lookout amplify the serene vibe. With both local crafts on-site and family activities, it's an appealing base from which to explore local culture. Overall, this seems like a smart choice for those wanting both relaxation and access to city life.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Perfect

9.3/10Review score

View hotel on map

Highlights from guests

Guest ParkingEasy Parking

The secure parking area was spacious. I could easily park my car right next to the hotel, which was very convenient and reassuring.

Carlos from Spain

Review on

DiningBreakfast Heaven

The breakfast buffet offered a wide variety of tasty options, including fresh juices and made-to-order eggs. Such a great way to start the day!

Emily from United Kingdom

Review on

Room FeaturesSpacious Rooms

Our room was spacious and well-maintained with comfortable beds, and a quiet atmosphere, ensuring a restful night's sleep after a long day of exploring.

Hans from Austria

Review on

Sports & FitnessSmall Gym

There is a compact, well-equipped gym. Perfect for a quick workout before hitting the beach or exploring the town.

Kenji from Japan

Review on

Select your room type

Hm Playa Del Carmen offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Balcony
2 persons
28 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Junior Suite Terrace City view
2 persons
40 sq. feet
1 King-size bed
City view
Air conditioning
Shower
room details
Double Room Terrace City View
2 persons
28 sq. feet
1 King-size bed
City view
Air conditioning
Shower
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

August 2026 - August 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Hm Playa Del Carmen offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Horseback riding
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar

Children

Cots
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At HM Playa del Carmen, dining transforms into a delightful exploration of international flavors, presented within a modern setting. Guests can indulge in a variety of cuisines while basking in the warm atmosphere, making every meal a journey worth savoring.

Restaurant #1
International with vegetarian options
Ambiance
Modern and inviting, perfect for family gatherings or relaxed dining experiences.
Key Offerings
Highlights include grilled marinated fish fillet and New York Steak, complemented by an array of side dishes and tropical drinks from the full open bar.
Reservation
Not needed.
Open daily from 7:00 AM to 11:00 AM.

Location

Av Constituyentes 180, Playa del Carmen, 000000

Explore Playa del Carmen

Quinta Avenida

9-minute walk

Vibrant pedestrian street offering dining, shopping, and entertainment. Perfect for soaking up local culture and nightlife.

Los Fundadores Park

16-minute walk

A lively waterfront park with performances, playgrounds, and lush gardens, ideal for families and gathering spots.

Museo Frida Kahlo Playa Del Carmen

10-minute walk

Home to art and exhibitions celebrating Frida Kahlo's legacy, providing a unique cultural experience through her works.

Water Sports at Mamita's Beach Club

4-minute walk

Thrilling water sports including jet skiing and paddleboarding available at this popular beach club, perfect for adventure seekers.

Yoga at Xaman Ha Aviary

25-minute walk

Relaxing yoga sessions amid lush surroundings at the aviary, providing a serene environment for wellness enthusiasts.

Sapori D'Italia

2-minute walk

Authentic Italian cuisine known for its fresh pasta and wood-fired pizzas. Cozy atmosphere, suitable for families and couples.

Senor Frog's Playa del Carmen

4-minute walk

Lively restaurant offering a vibrant atmosphere with cocktails and tacos. Great for group dining and fun nights out.

Coco Bongo

4-minute walk

Famous for its spectacular live shows and nightlife experiences, Coco Bongo offers entertainment for all ages in a vibrant setting.

Playa Mamitas

4-minute walk

Popular beach known for its vibrant beach clubs and events. Family-friendly atmosphere with opportunities for relaxation.

Getting around

City Centre
Playa del Carmen 5 min · 1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 21 min · 1.1 mi
Cozumel (CZM) 52 min · 21.4 mi

Looking for an Exclusive Early Booking Rate?

Grab your exclusive rates today!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

German, Spanish

Number of rooms:

128

Former name

WHALA PLAYA DEL CARMEN/Carmen Inn

Reviews and Ratings

Feedback about Hm Playa Del Carmen from previous guests about their experience

Review score

Based on 607 verified reviews

8.7 /10

Great

90 %

Recommend

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

8.7/10

Free WiFi

8.8/10

Location

9.3/10

Staff

9.0/10

Value for money

8.6/10

Pros

Delicious breakfast

Comfortable beds

Convenient location

Well-equipped rooms

Cons

Unhelpful staff

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Show more reviews

Questions of the users

About Hm Playa Del Carmen

What are the breakfast hours at HM Playa Del Carmen?

10 November 2024

Breakfast is served daily from 7:00 AM to 11:00 AM, offering a variety of premium products to kickstart your day.

Are airline tickets included in the accommodation price?

22 January 2025

No, flights are not included in the price of the room. Guests need to book their flights separately.

Can a group of adults and an infant book a single spacious room with separate sleeping areas?

05 March 2025

The hotel does not offer connecting rooms, but the Junior Suite with Terrace provides additional space and some privacy between beds.

Is smoking permitted on balconies?

15 April 2025

Smoking is not allowed on the balconies due to local laws and to ensure a comfortable environment for all guests.

What types of recreational facilities are available at HM Playa Del Carmen?

28 May 2024

Guests can enjoy a fully equipped gym to maintain their fitness regime, as well as two outdoor pools for relaxation.

What dining options are available at the hotel?

12 June 2024

In addition to breakfast, the hotel's dining options include a pool bar offering a variety of delicious Mexican dishes and cocktails throughout the day.

How close is the hotel to the city's main attractions?

17 July 2025

The hotel is centrally located near Quinta Avenida, known for its excellent restaurants, shops, and nightlife, all within a short walking distance.

Are there any organized excursions available for guests?

30 August 2024

Yes, the hotel can assist guests in organizing excursions to explore nearby natural attractions and cultural sites in the Playa del Carmen area.

Is there a parking facility at the hotel?

21 September 2025

Yes, free parking with security is available for guests traveling by car.

What unique activities can visitors enjoy in Playa del Carmen?

04 October 2024

Visitors can explore the beautiful underwater world through snorkeling or diving, swim among dolphins and sharks, or visit the iconic cenotes in the area.