Hm Playa Del Carmen, Playa del Carmen - Reviews, Rooms Options & Prices 2026

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Key details

About the Resort

Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000

Close to the beach

Great

8.5

9.1

/10

4.1

4.2

Loved by Hm Playa Del Carmen Hotel guests

Strategic location
Good breakfast
Clean rooms
Warm hospitality
Safe parking
Great drinks

"Lounging around the pool, sitting on the swing chairs, swimming in the cool pool, and ordering one of the bars delicious cocktails was perfect."

Trista from United States

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"The breakfast it was excellent, a lot of variety (fruit, pastry, eggs made in front of you, pancakes, crepes)."

Rosario from Portugal

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Amenities

HM Playa del Carmen includes two outdoor pools with sun terraces, allowing guests to relax by the water. The hotel also offers a fully equipped gym to support fitness routines during the stay. A massage room is available for those seeking relaxation through various massage therapies.

Dining

The breakfast buffet at HM Playa del Carmen serves premium products, including fresh tortillas, pancakes, and smoothies, ensuring a nutritious start to the day. Guests can also enjoy an extensive range of delicious Mexican dishes and craft cocktails at the pool bar. The dining options are complemented by a snack bar open from 11 am to 5 pm for grab-and-go meals.

Location

This hotel is centrally located in Playa del Carmen, just a five-minute stroll from the bustling Quinta Avenida, known for its shops, restaurants, and nightlife. The picturesque beaches are only a short ten-minute walk away, providing easy access to water sports and relaxation. Additionally, HM Playa del Carmen is positioned within the thriving tourist destination of the Riviera Maya.

Wellness

Guests at HM Playa del Carmen can experience relaxation with a variety of massage options in the dedicated massage room. The hotel promotes a balanced lifestyle by providing facilities like the gym and ample space around the pools for outdoor activities. These wellness options cater to both relaxation and fitness needs.

Excursions

HM Playa del Carmen assists with organizing various excursions to explore the surrounding natural beauty. Guests can take part in unique activities such as swimming with sharks or visiting local cenotes. The hotel provides guidance for adventures, making it easy for guests to immerse themselves in the rich culture and environment.

Highlights

Location: Close to Quinta Avenida, a bustling street with shops and restaurants

Amenities: Two outdoor pools with sun terraces

Dining: Breakfast buffet with fresh tortillas and smoothies

Wellness: Massage room for relaxation

“The Caribbean architecture here cultivates a distinctly tranquil atmosphere, steps from Playa del Carmen's energetic nightlife and beaches; I think that the two outdoor pools and rooftop lookout amplify the serene vibe. With both local crafts on-site and family activities, it's an appealing base from which to explore local culture. Overall, this seems like a smart choice for those wanting both relaxation and access to city life.”

James DavidEditor-in-Chief at Toresort

Location: Perfect

9.4/10Review score

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Highlights from guests

Guest ParkingEasy Parking

The secure parking area was spacious. I could easily park my car right next to the hotel, which was very convenient and reassuring.

Carlos from Spain

Review on

DiningBreakfast Heaven

The breakfast buffet offered a wide variety of tasty options, including fresh juices and made-to-order eggs. Such a great way to start the day!

Emily from United Kingdom

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Room FeaturesSpacious Rooms

Our room was spacious and well-maintained with comfortable beds, and a quiet atmosphere, ensuring a restful night's sleep after a long day of exploring.

Hans from Austria

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Sports & FitnessSmall Gym

There is a compact, well-equipped gym. Perfect for a quick workout before hitting the beach or exploring the town.

Kenji from Japan

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Select your room type

Hm Playa Del Carmen Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Balcony

2 persons

305 sq. feet

2 Double beds

Shower

Balcony

room details

Junior Suite Terrace City view

2 persons

435 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Double Room Terrace City View

2 persons

305 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Double Room

2 persons

305 sq. feet

2 Double beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Hm Playa Del Carmen Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Horseback riding
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar

Children

Cots
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At HM Playa del Carmen, dining transforms into a delightful exploration of international flavors, presented within a modern setting. Guests can indulge in a variety of cuisines while basking in the warm atmosphere, making every meal a journey worth savoring.

Hm Playa Del Carmen Hotel Restaurant photo

Restaurant #1

International with vegetarian options

Ambiance

Modern and inviting, perfect for family gatherings or relaxed dining experiences.

Key Offerings

Highlights include grilled marinated fish fillet and New York Steak, complemented by an array of side dishes and tropical drinks from the full open bar.

Reservation

Not needed.

Open daily from 7:00 AM to 11:00 AM.

Hm Playa Del Carmen Hotel Location

Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000

Map view

Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000

City landmarks

Landmark

Quinta Avenida

2300 ft

Landmark

Los Fundadores Park

4400 ft

Museum

Museo Frida Kahlo Playa Del Carmen

2600 ft

Landmark

Gaston Charo Art Gallery Playa del Carmen

2200 ft

Landmark

Sun Jaguar

2700 ft

Landmark

Galeria Lamanai

2700 ft

Gallery

Tierra Huichol

2800 ft

Landmark

Galeria de Arte 5ta Avenida

3000 ft

Landmark

La 5ta Hacienda

3100 ft

Landmark

La Sirena's Fine Mexican Handcrafts

3500 ft

Landmark

Corazon de Mexico

3700 ft

Nearby

Mall

Quinta Alegria Shopping Mall

900 ft

Museum

3D Museum of Wonders

900 ft

Church

Nuestra Senora del Carmen Catholic Church

900 ft

Beach

Mamita's Beach Club

900 ft

Night club

Coco Bongo

900 ft

Beach

Kool Beach Club

900 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

900 ft

Gallery

Riviera Art Gallery

900 ft

Gallery

La Galeria de Playa Art Gallery

900 ft

Beach

Playacar

900 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

900 ft

Aquarium

Aquarium Beach

900 ft

Casino

Grand Riviera Casino

900 ft

Store

MEGA Soriana

900 ft

Store

DAC Verduras y Frutas

900 ft

Shopping Area

Plaza Calle Corazon

900 ft

Shopping Area

Plaza Las Americas

900 ft

Night club

Salon Salsanera

900 ft

Restaurants

La Cafe

500 ft

Calle 2 Norte 153 Local 1

Senor Frog's Playa del Carmen

1100 ft

Calle Quinta Avenida Calle 22 Norte

Legends Sports Bar

700 ft

Norte entre 10 y 15 Av 16 Local 8 Plaza Karma

Sapori D'Italia

500 ft

Ave 10 norte entre calle 20 norte y Av. Constituyentes Local 5 y 6

Bella Italia Pizzeria

500 ft

Avenida 10 y calle 20 Colonia Quintas Del Carmen

Cantina Mamitas

600 ft

Calle 28

La Parrilla

600 ft

Avenida Constituyentes Loc. 1 Entre 5ta Av. y Zona Federal Maritima 26

Starbucks Playacar

600 ft

Paseo Xaman-Ha Lt 19 Plaza Playacar

Explore Playa del Carmen

Quinta Avenida

9-minute walk

Vibrant pedestrian street offering dining, shopping, and entertainment. Perfect for soaking up local culture and nightlife.

Los Fundadores Park

16-minute walk

A lively waterfront park with performances, playgrounds, and lush gardens, ideal for families and gathering spots.

Museo Frida Kahlo Playa Del Carmen

10-minute walk

Home to art and exhibitions celebrating Frida Kahlo's legacy, providing a unique cultural experience through her works.

Water Sports at Mamita's Beach Club

4-minute walk

Thrilling water sports including jet skiing and paddleboarding available at this popular beach club, perfect for adventure seekers.

Yoga at Xaman Ha Aviary

25-minute walk

Relaxing yoga sessions amid lush surroundings at the aviary, providing a serene environment for wellness enthusiasts.

Sapori D'Italia

2-minute walk

Authentic Italian cuisine known for its fresh pasta and wood-fired pizzas. Cozy atmosphere, suitable for families and couples.

Senor Frog's Playa del Carmen

4-minute walk

Lively restaurant offering a vibrant atmosphere with cocktails and tacos. Great for group dining and fun nights out.

Coco Bongo

4-minute walk

Famous for its spectacular live shows and nightlife experiences, Coco Bongo offers entertainment for all ages in a vibrant setting.

Playa Mamitas

4-minute walk

Popular beach known for its vibrant beach clubs and events. Family-friendly atmosphere with opportunities for relaxation.

Getting around

City Centre

Playa del Carmen5 min · 1400 ft

Airports

Playa Del Carmen, Quintana Roo (PCM)21 min · 1.1 mi

Cozumel International Airport (CZM)52 min · 21.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

German, Spanish

Number of rooms:

128

Former name

WHALA PLAYA DEL CARMEN/Carmen Inn

Reviews and Ratings

Feedback about Hm Playa Del Carmen Hotel from previous guests about their experience

Review score

Based on 412 verified reviews

8.7/10

Great

92%

Recommend

Breakfast

7.0/10

Cleanliness

9.0/10

Comfort

9.1/10

Facilities

8.8/10

Free Wi-Fi

7.7/10

Location

9.4/10

Paid Wi-Fi

8.3/10

Staff

9.0/10

Value for money

8.7/10

Pros

Delicious breakfast

Comfortable beds

Convenient location

Well-equipped rooms

Cons

Unhelpful staff

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hm Playa Del Carmen

What are the breakfast hours at HM Playa Del Carmen?

10 November 2024

Breakfast is served daily from 7:00 AM to 11:00 AM, offering a variety of premium products to kickstart your day.

Are airline tickets included in the accommodation price?

22 January 2025

No, flights are not included in the price of the room. Guests need to book their flights separately.

Can a group of adults and an infant book a single spacious room with separate sleeping areas?

05 March 2025

The hotel does not offer connecting rooms, but the Junior Suite with Terrace provides additional space and some privacy between beds.

Is smoking permitted on balconies?

15 April 2025

Smoking is not allowed on the balconies due to local laws and to ensure a comfortable environment for all guests.

What types of recreational facilities are available at HM Playa Del Carmen?

28 May 2024

Guests can enjoy a fully equipped gym to maintain their fitness regime, as well as two outdoor pools for relaxation.

What dining options are available at the hotel?

12 June 2024

In addition to breakfast, the hotel's dining options include a pool bar offering a variety of delicious Mexican dishes and cocktails throughout the day.

How close is the hotel to the city's main attractions?

17 July 2025

The hotel is centrally located near Quinta Avenida, known for its excellent restaurants, shops, and nightlife, all within a short walking distance.

Are there any organized excursions available for guests?

30 August 2024

Yes, the hotel can assist guests in organizing excursions to explore nearby natural attractions and cultural sites in the Playa del Carmen area.

Is there a parking facility at the hotel?

21 September 2025

Yes, free parking with security is available for guests traveling by car.

What unique activities can visitors enjoy in Playa del Carmen?

04 October 2024

Visitors can explore the beautiful underwater world through snorkeling or diving, swim among dolphins and sharks, or visit the iconic cenotes in the area.